The art of dialogue¶
A written or spoken conversational exchange between two or more partners
Dialogue requires a vocabulary, a common set of concepts and definitions. Polarization (i.e. identifying and defining the opposing camps of a controversial question) is actually not a sign of division but a necessary step before we can start dialogue.
Dialogue is not always useful. “It is less helpful (or necessary) for solving routine, or familiar or well-understood problems.” (William Isaacs in Accessing Genuine Dialogue, The Watercooler, July/August 2012).